- #SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER PDF#
- #SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER WINDOWS 8#
- #SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER DOWNLOAD#
The Windows User Account Control (UAC) window, or other applications that require administrator privileges. Without theseĬredentials, some Webex Support functionality is blocked due to insufficient privileges, such as the ability to remotely control In order to perform certain functions in Webex Support, Webex requires administration privileges in Windows. When using the Webex Support web chat, after the scrollbars have appeared, quickly scrolling up and down may cause the chat Scrolling while using Webex Support web chat Support session using a slow network connection, a customer may receive the error message "Join Conference confirmation failed"Īfter the customer fills out the entry form and clicks Submit
#SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER DOWNLOAD#
When client download method is set to TFS (Temporary Folder Solution) for the site, and a customer attempts to join an inbound Joining an inbound support session on slow network connection Invitation email template to reduce the message size.īasic file transfer doesn't show up on event logįiles transferred using the basic file transfer method do not show in the event log. Happens because Lotus Notes limits the size of email messages that you initiate from Web pages. If you use the Lotus Notes email application, the "send email invitation using local mail client" feature may not work. Site administrators cannot disable the System Information feature in custom session types. If you start a file transfer while sharing desktops, you cannot move the transfer window. Moving file transfer window during desktop sharing On you computer will be visible to your customer.ĭuring file transfers, if the receiving party runs out of disk space, the session will end. When you record a Webex Support session while showing an application to a customer, all other browser windows that are open When this happens, ask your customer to log off and then log back in again.Īpplications show while recording session If you log in to a customer computer as a different user and the Webex Support browser crashes, you will remain logged in This is a known Java issue document by Sun atįor more information about the computers, operating systems, and browsers supported by Webex Support, see Webex System Requirements and Feature Support Release Notes.Ĭrashing while logged in to customer computers This issue is particularly pronounced when these documents contain imagesįor Customer Support Representatives (CSRs) using Linux, Solaris, or Macintosh, some product features may not be supported.įor more information, please refer to Cross-platform Features and Known Issues.Ĭustomers can use Linux, Solaris, or Macintosh, but they will not be able toĬonnect to a remote session from behind a Microsoft ISA proxy server with Of the same document printed by a physical printer.
#SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER PDF#
Shared in Print Driver mode, such as Microsoft Word, Excel, and Adobe PDF documents, cannot be better than a hard-copy printout Webex uses a printer driver interface to import documents that are not natively supported.
#SHARED PRINTER FROM MAC TO WINDOWS 10 ASKING FOR DRIVER WINDOWS 8#
You cannot share Word 2013 (64-bit) documents on Windows 8 (64-bit) using the file sharing feature.(formerly called "desktop sharing") features instead. Use the application sharing or screen sharing You cannot share Excel 2013 files on Windows 8 using the file sharing feature.You cannot share password-protected PowerPoint 2013 files using the file sharing feature.View however, the object may continue to display when the file is shared in a Webex meeting. If an object in a PowerPoint presentation does not display correctly in edit mode, it is automatically removed in Slide Show.The size of shapes may be different from the original.Fonts may appear blurry on a slide or may be different from the original.Some graphic elements may be missing from a slide.Text and fill colors may be slightly different from the actual colors in a slide.In a few cases, the following problems may occur:.Sure it continues to display properly in a Webex meeting. We recommend that you validate it to make If you have customized your Info Tab, some custom elements may not be supported.If you have Microsoft Office 2013 or later installed, the following features are not supported when sharing PowerPoint files:.
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